There are three ways to enter Heritage Hills through the vehicle gates.

1. TRANSPONDERS:

Transponders are attached to your vehicle's, DRIVER's SIDE HEADLIGHT and trigger the resident gates to open.

• In the resident lane, come to a complete stop at the sign installed on the right hand side of the resident lane, allow for gate to open and proceed carefully through the gate area and observice speed limits.
• Additional or replacement transponders are $50 each.   

2.   KIOSKS:

• Entry Code - Each household has been assigned a unique Entry Code. This code ensures that only members of the community can gain access through the gates. Enter your unique Entry Code in the Kiosk pad, allow for the gate to open and proceed carefully through the gate area and observce speed limits. 
  • If a new Entry Code is needed or you are experiencing Entry Code issues, please email: chasity@frommco.us
• Resident Directory – Residents are listed by LAST name. When a guest arrives,  they are able to use the Directory to contact the resident they are visiting.  When the resident answers the call on their phone, they simply press the number "9" on their phone keypad, this action will open the gate for the guest to enter. 

3. COMMUNITY APP by MyQ:

• THE COMMUNITY APP by MyQ - provides residents with remote access, offering a secure and convenient way to manage and grant community entry anytime, anywhere, directly from  their smartphones, eliminating the need for keys, fobs or in-person access.
• GUEST ACCESS - Grant temporary, guest passes to friends, family, or service providers via text or  email, with options for one-time use or specific timeframes. 
• ACCOUNT SETUP - "LINK' 

• FOBS -  are used for access to the pools and tennis / pickleball courts and pedestrian gates.
• Resident may have up to two fobs per household.
  • Replacement fobs are $25 each.
• COMMUNITY APP by MyQ -  Unlock gates from anywhere, eliminating the need to be physically present.

Each new household is entitled to two transponders and two FOBs at no charge. This includes the devices orginally provided to the first homeowners. If you did not receive the devices during closing, new devices will be issued and the original ones deactivated. Please note this clearly on the request form.

If you would like to request additional or replacement devices, obtain your household entry code, be added to the kiosk directory, or receive community alerts via email blasts, please complete the form below. There are two ways to submit the form: 

1.     MAIL - Mail your form, check and defective devices, (if applicable), to:

Heritage Hills Metro District

C/O Fromm & Company
PO Box 630588
Highlands Ranch, Colorado 80163

2.     EMAIL - Email your completed form to info@heritagehillsmetro.org or chasity@frommco.us.

• ​Upon receipt of the completed paperwork and any required payment/returned device(s), new devices will be mailed (typically within 10 business days of receipt of completed paperwork).
• Please note: the defective device is replaced free of charge ONLY when the device is returned.