Community by MyQ App - Training @ 2:00 pm - Hosted by Fromm & Company
Summary of the November 12th, 2025 Webinar -
Provided a short training video on the Community by MyQ App. Provided an overview of the three different passes: Delivery, Temporary and Recurring Passes and gave examples on what pass to use for different type of "event(s)".
Gave insight on how to get vendors driving over-sized vehicles in to the Community. Instructed residents to direct the drivers to the Resident Lane(s), pulling all the way up to the installed sign, so the gate can be opened directly from the residents using the Community by MyQ App. Encouraged residents to be proactive and to be prepared to grant access to the driver prior to the delivery.
Gave details pertaining to the when a Pass is created, it becomes active in 15 minutes increments.
Gave insight to the function of the URL button and encouraged residents use the URL pass when sending passes to visitors or delivery drivers.
Discussion pertaining to the upcoming Holiday season, creating Temporary Guest passes for Holiday events, prior to the events.
Encourged residents to do test runs, using the apps and familizie yourself with app by sending test passes and learning to navigate inside the app.
The meeting was then opened to Q & A, noting there will be more webinars to particpate in over the next few weeks and closed the meeting with, if there are any questions, please contact: chasity@frommco.us.
